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0422 520 551

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Services

Treasure Chests and Side Quests is a service that is dedicated to upholding the rights of people who don't speak, or who are unable to depend on speech.

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Counselling

Specialised counselling for:
  • people who don’t speak
  • people who are unable to depend on speech
  • people who live with speech impairment
  • people who communicate in ways that are not typical
Approaches:
  • Use of high tech (electronic) communication systems, including symbol based or text based devices, and low tech (communication books, cards, charts and boards) AAC to support communication

  • Narrative Therapy

  • Solutions focused therapy

  • Trauma informed approach

Counselling is offered face-to-face in Albury.


Training for individual support teams and families

Individualised training packages for families and support teams of people who use Alternative or Augmentative Communication (AAC).

The focus is on the rights and wellbeing of the communicator, and how to be a good communication partner.

Includes:

  • One hour assessment and consultation with person and/ or family or carer to discuss communication support needs

  • A second consultation with speech pathologist, or family/ carer, or person

  • A draft agenda (plan) sent to person or family/ carer (the person's choice) for feedback

  • Delivery of 1-2 hour training session for support team and/ or family/ friends. (Venue and light catering included).

Consultancy for organisations and professionals

Consultancy including:

  • Team training packages about accessible communication for organisations that support people who use AAC (professional development)

  • Professional consultation and referral to other communication rights based services

  • Human rights focused, community development projects

  • Other consultation / collaboration about well-being, community and support for people who are unable to depend on speech, as per agreements



Feedback and Complaints

Treasure Chests and Side Quests values feedback from people who access services. If you have a complaint, please let us know so that we can work on resolving the issue, and improve services.

If you still feel unheard, or the issue is unresolved, please contact:

The NDIS Quality and Safeguards Commission

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